Store Policy

Terms and conditions


These terms and conditions (the "Terms and Conditions") govern the use of grangerfabco.com (the "Site"). This Site is owned and operated by Julien Granger. This Site is an ecommerce website. By using this Site, you indicate that you have read and understand these Terms and Conditions and agree to abide by them at all times.

Shipping Policy

Free shipping:

  • For Quebec customers; Orders over $200.00

  • Customers from the rest of Canada; Orders over $400.00

  • 50 lbs. weight limit per order.

  • via our standard shipping method. Some restrictions may apply.

  • Most items are shipped via Purolator.

  • We usually have most of the abrasives and accesories in stock. Once processed, depending on the size of the shipment and the shipping schedules, items that are in stock will usually leave in 1 to 3 days.

  • If you desire, contact us to arrange your own shipping method. It is possible to pick up your order at our headquarter in Saint-Élie-de-Caxton, Qc G0X2N0. Select this option during checkout process only if previously agreed.

Delivery times may vary due to unforseen circumstances.

Please note that delivery times do not include weekends and statutory holidays.

You are required to provide us with a complete and accurate delivery address, including the name of the recipient. We are not liable for the delivery of your goods to the wrong address or wrong person as a result of you providing us with inaccurate or incomplete information.

 

Claims

Claims must be made within 5 days after receipt of merchandise. Granger Fab. Co. is not responsible for merchandise damaged or lost by motor freight carriers. If the shipment is damaged or short one or more packages, please        

call your local courier office immediately, and advise us so that we can reship and place a claim. Please keep damaged goods and containers until the claim is closed.


Return & Exchange Policy

 All returns must be made within 30 days of receipt of order and arrive prepaid in original packaging, unused, undamaged, and sellable.Contact us to request a Return Goods Authorization. Credit will not be issued for returned material that has been marked, altered, or abused. Returns due to customer error are subject to a minimum 10% restocking charge. Granger Fab. Co. reserves the right to deny a return. The customer is responsible for shipping fees.

Shipping outside Canada

​Yes, we ship internationally.

Note that all prices are in CAD.


Intellectual Property

All content published and made available on our Site is the property of Granger Fab. Co. and the Site's creators. This includes, but is not limited to images, text, logos, documents, downloadable files and anything that contributes to the composition of our Site. Some pruduct Images and texts may come from www.klingspor.ca


Accounts

When you create an account on our Site, you agree to the following:
1. You are solely responsible for your account and the security and privacy of your account, including passwords or sensitive information attached to that account; and
2. All personal information you provide to us through your account is up to date, accurate, and truthful and that you will update your personal information if it changes.
We reserve the right to suspend or terminate your account if you are using our Site illegally or if you violate these Terms and Conditions.

 

Sale of Goods

These Terms and Conditions govern the sale of goods available on our Site.

The following goods are available on our Site:

  • Abrasives

  • Tools

  • Metal working and welding  accessories

These Terms and Conditions apply to all the goods that are displayed on our Site at the time you access it. This includes all products listed as being out of stock. All information, descriptions, or images that we provide about our goods are as accurate as possible. However, we are not legally bound by such information, descriptions, or images as we cannot guarantee the accuracy of all goods we provide.

You agree to purchase goods from our Site at your own risk.
We reserve the right to modify, reject or cancel your order whenever it becomes necessary. If we cancel your order and have already processed your payment, we will give you a refund equal to the amount you paid. You agree that it is your responsibility to monitor your payment instrument to verify receipt of any refund.

 

Payments

We accept the following payment methods on our Site:
• Credit Card
• Debit.
When you provide us with your payment information, you authorize our use of and access to the payment instrument you have chosen to use. By providing us with your payment information, you authorize us to charge the amount due to this payment instrument.If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to cancel or reverse your transaction.


Guarantees

This Limited Warranty covers any defects in material or workmanship under normal use. This applies to products made by Granger Fab. Co.
Granger Fab. Co. will repair or replace, at no charge, products or parts of a product that proves defective because of improper material or workmanship, under normal use and maintenance. Customer is responsible for shipping fees.


Consumer Protection Law

Where the Consumer Protection Act, or any other consumer protection legislation in your jurisdiction applies and cannot be excluded, these Terms and Conditions will not limit your legal rights and remedies under that legislation. These Terms and Conditions will be read subject to the mandatory provisions of that legislation. If there is a conflict between these Terms and Conditions and that legislation, the mandatory provisions of the legislation will apply.


Limitation of Liability

Granger Fab Co. and our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities and expenses including legal fees from your use of the Site.


Indemnity

 

Except where prohibited by law, by using this Site you indemnify and hold harmless Granger Fab. Co. and our directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities and expenses including legal fees arising out of your use of our Site or your violation of these Terms and Conditions.


Applicable Law

These Terms and Conditions are governed by the laws of the Province of Quebec.


Severability

 

If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these Terms and Conditions. All other provisions will not be affected by the removal and the rest of these Terms and Conditions will still be considered valid.


Changes

These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site and the way we expect users to behave on our Site. We will notify users by email of changes to these Terms and Conditions or post a notice on our Site.
 

Please contact us if you have any questions or concerns. 
You can also contact us through the feedback form available on our Site.


Effective Date: 20 of April, 2022

 


Privacy & Safety

www.grangerfabco.com Privacy Policy
Type of website: Ecommerce

Effective date: 20 of April, 2022
www.grangerfabco.com (the "Site") is owned and operated by Julien Granger


Purpose

 

The purpose of this privacy policy (this "Privacy Policy") is to inform users of our Site of the following:
1. The personal data we will collect;
2. Use of collected data;
3. Who has access to the data collected;
4. The rights of Site users; and
5. The Site's cookie policy.
This Privacy Policy applies in addition to the terms and conditions of our Site.


Consent

By using our Site users agree that they consent to:
1. The conditions set out in this Privacy Policy; and
2. The collection, use, and retention of the data listed in this Privacy Policy.


Personal Data We Collect

 

We only collect data that helps us achieve the purpose set out in this Privacy Policy. We will not collect any additional data beyond the data listed below without notifying you first.


Data Collected Automatically

 

When you visit and use our Site, we may automatically collect and store the following information:
1. IP address;
2. Location;
3. Hardware and software details;
4. Clicked links; and
5. Content viewed.


Data Collected in a Non-Automatic Way

 

We may also collect the following data when you perform certain functions on our Site:
1. First and last name;
2. Email address;
3. Phone number;
4. Address;
5. Payment information; and
6. Auto fill data.
This data may be collected using the following methods:
1. Creating an account.


How We Use Personal Data

 

Data collected on our Site will only be used for the purposes specified in this Privacy Policy or indicated on the relevant pages of our Site. We will not use your data beyond what we disclose in this Privacy Policy.The data we collect automatically is used for the following purposes:
1. Statistics.
The data we collect when the user performs certain functions may be used for the following purposes:
1. Communication; and
2. Shipping.


Who We Share Personal Data With

 

EmployeesWe may disclose user data to any member of our organization who reasonably needs access to user data to achieve the purposes set out in this Privacy Policy.


Other Disclosures

 

We will not sell or share your data with other third parties, except in the following cases:
1. If the law requires it;
2. If it is required for any legal proceeding;
3. To prove or protect our legal rights; and
4. To buyers or potential buyers of this company in the event that we seek to sell the company.
If you follow hyperlinks from our Site to another Site, please note that we are not responsible for and have no control over their privacy policies and practices.


How Long We Store Personal Data

 

User data will be stored until the purpose the data was collected for has been achieved.You will be notified if your data is kept for longer than this period.


How We Protect Your Personal Data

 

In order to protect your security, we use the strongest available browser encryption and store all of our data on servers in secure facilities. All data is only accessible to our employees. Our employees are bound by strict confidentiality agreements and a breach of this agreement would result in the employee's termination.While we take all reasonable precautions to ensure that user data is secure and that users are protected, there always remains the risk of harm. The Internet as a whole can be insecure at times and therefore we are unable to guarantee the security of user data beyond what is reasonably practical.


Children

 

We do not knowingly collect or use personal data from children under 13 years of age. If we learn that we have collected personal data from a child under 13 years of age, the personal data will be deleted as soon as possible. If a child under 13 years of age has provided us with personal data their parent or guardian may contact our privacy officer.


Cookie Policy

 

A cookie is a small file, stored on a user's hard drive by a website. Its purpose is to collect data relating to the user's browsing habits. You can choose to be notified each time a cookie is transmitted. You can also choose to disable cookies entirely in your internet browser, but this may decrease the quality of your user experience.
We use the following types of cookies on our Site:
1. Functional cookiesFunctional cookies are used to remember the selections you make on our Site so that your selections are saved for your next visits; and
2. Analytical cookiesAnalytical cookies allow us to improve the design and functionality of our Site by collecting data on how you access our Site, for example data on the content you access, how long you stay on our Site, etc.


Modifications

 

This Privacy Policy may be amended from time to time in order to maintain compliance with the law and to reflect any changes to our data collection process. When we amend this Privacy Policy we will update the "Effective Date" at the top of this Privacy Policy. We recommend that our users periodically review our Privacy Policy to ensure that they are notified of any updates. If necessary, we may notify users by email of changes to this Privacy Policy.
Contact InformationIf you have any questions, concerns or complaints, you can contact our privacy officer.